AOL email issue - RESOLVED
November 18, 2008 – 1:11 amDecaTech Client Announcement
It appears that DecaTech Support has resolved the issue with sending email to AOL accounts thru the DecaTech server.
The solution is ironic and a little frustrating in that it involved disabling a spam flitering standard protocol that AOL championed to the world about 4 years ago, and that they now appear to have broken and violating with the way they have configured their email/web servers.
We are sorry that this issue took so long to resolve, but it took many hours of research and trial and error to find the solution.
Unfortunately, attempts to contact AOL both during the research effort and afterwards when a concrete solution was found, have so far proved to be futile. Decatech would like to pass on its findings to AOL but attempts to contact AOL’s postmaster have only resulted in empty auto-responder emails that say we’ll be contacted within 24-48 hours, and no contact ever comes.
If you have a choice, please look into alternatives to AOL - there are many better options in this day and age. If you have colleagues/friends that still use AOL, recommend that they look into switching to a free Gmail account, Yahoo, Hotmail, or one of countless other better alternatives.
If you have any questions related to this issue, please don’t hesitate to contact Decatech Support.