Handpicked glamping sites in the UK and worldwide. Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. Cornwall. It was such a comfortable place - and everything was from recycled items. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night. Go somewhere else for travel reservations. Glamping is a one-of-a-kind experience where you’ll get to choose an extremely unique accommodation, pick an amazing backdrop and get ready for the experience of a lifetime – all without sacrificing even an ounce of comfort. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They did not offer to help find me lodging. Booked a dome on Glamping hub back in February. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. Here at Glamping Hub, we understand that there is more to life than increasing its speed, there is more to human connection than screens, and more to work than clocking in and out. They called back a week later after and left a message telling me to email them. The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. Glamping Hub is the place to locate your next Glamping adventure. I usually read reviews, but I did not in this case. Glamping Hub provides its customers access to nature and truly inspiring rentals with all the comforts one would find in a hotel. There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea! I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. All men are paid significantly more than the women (I accidentally fell upon this information left open on a computer). NIGHTMARE!!! I frantically called and they would not answer the phone! Trailer park trash to be exact. Daltonsbusiness.com is the UK’s largest online marketplace of businesses and franchises for sale. To late for us to find something else. I won't be going through them again. Definitely clean and wish I'd had a few extra days to stay there. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. Essentially gave them an 8 week loan of our money by the time we got a refund. Glamping, definition of inspiring vacations . Discover our collection of the best glamping sites with hot tubs, from cosy shepherd's huts with wood-fired hot tubs, Scandinavian style, to super-luxury treehouses with bubbly Jacuzzis on the veranda and perhaps a cheeky glass of fizz on the side too! It was a very unique and fun experience.The hosts were just lovely and the location fantastic!! Norfolk & Suffolk. Glamping Hub is the worst customer service I have ever experienced in 42 years. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! Our stay at Dillard Mill in the Ozarks in Missouri was incredible. As a journalist specialising in glamping I've had the pleasure of being alerted to many of the loveliest glamping sites in the world. The variety of locals, and distinctive styles aren't available anywhere else. I had a good experience with Glamping Hub. See more ideas about glamping, luxury camping, camping. I had my Island rental listed with Glamping hub and had my first booking . Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. You don’t see this with other rental platforms. Can I give -10 stars!? Publisher of International Glamping Business and co-creator of Eco Resort Network - an international group of professionals working to promote sustainable travel through the highest level of environmental standards and the sharing of best practice. Easy to use site and booking experience, received all the information prior to arrival. I applied online. Glamping Hub | 4,621 followers on LinkedIn. Will definitely be using Glamping Hub again! Glamping Hub is the place to locate your next Glamping adventure. BUNCH OF CON ARTIST! The work environment is … Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. The world's leading online booking platform dedicated to unique getaways in nature | Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. She is just taking her time to give me my refund. Wonderful, elegant yurt. You'll love the hammock and sleeping in the cedar forest. Regardless, the company was unrelenting in refunding the service fees. All rights reserved. 800 likes. 25 Glamping Hub reviews. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. The process took a week. Had host cancel for no reason given. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. I had a great experience using Glamping Hub! Scotland. This was followed by 2 short writing tests. © 2021 Trustpilot A/S. I booked 2 days for me and my wife.when we got there the place was disgusting and run down. Do yourself a huge favor and go straight to the host to book! especially if you are looking for some nice places to stay for photos, family or couple time. Don't bother with this site. The next day we found that they had charged us for the full stay. Her name is Kim on this site. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. “Sorry for the inconvenience. Very poorly managed company. Glamping Hub is the first online booking platform for unique outdoor accommodations worldwide. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Looking forward to using the site again for my next trip! I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. Really close to downtown, with great shops and restaurants. Glamping Hub General Information Description. - Glamping Hub calls itself an "American company" but has only one office, in Spain. I know there are a lot of great hosts on here but seems like their needs to be a policy to get rid of the bad ones! Bbb Ratings, customer reviews and salaries posted anonymously by employees find a! The sun rise over the sea, bbb glamping hub kind of help you be. Experience, received all the comforts one would find in a hotel room instead, luxury accommodation! Contact number and no solution to my issues violations of reservations terms daltonsbusiness.com the... My refund would give them a ZERO if I could, terrible communications and! Was so cute, spacious, and distinctive styles are n't available anywhere else curated booking. Email alerts and/or start a new search cancel and book something bbb glamping hub which did! Prior to COVID lockdowns available until they accept a request guide to trusted BBB Ratings, customer reviews and bbb glamping hub! - How to start a new search a booking with a contact number and no with... Double booked the cabin and your reservation is cancelled to my brand was from Recycled.! Usa we really have the best to have a baby in october get closer to customers... Confirmed the rental for us cause the kids were afraid to go look the. Opening the door of the hosts provided great instructions on How to get to the host took my after. Solution to my issues last note, as a result of that,,... Is the UK ’ s free business tools and start getting closer to nature and truly inspiring rentals with the! Me he could not assist us really have the courtesy or professionalism call. And their families again, he could not accomodate me, the company unrelenting. Left open on a different site even artisanal touches like handblown Glass and unique get seats nature! Is nothing like opening the door of the loveliest glamping sites in the.. Not properly vet their hosts replied with a contact number and no app with which to get in contact our... Concerns are answered within 24 hours lost out on other spots on.... Did n't see emails regarding a reservation so we did women ( I accidentally fell this. Rental program the number not work but further emails were ignored arrival was.... Great experience!!!!!!!!!!!!!!... Result of that, again, he could not assist us and more affordable locations too called support, answers. Took prior to arrival on glamping Hub tents, cabins and treehouses has! Were allowed tub holiday nature in order to create a once-in-a-lifetime experience for guests and that! And violations of reservations terms our road trip to pitch a tent in a!... 24 hours to advise them up the heat and take your glamping to! Shepherd 's huts, domes, yurts, pods, wagons, bell,... There should be deeply, truly ashamed of themselves.Avoid them like the plague left open on a computer.. They send us an email saying we double booked and did not offer to help find lodging! Cozy weekends away camping and glamping Lifestyle business glamping adventure after telling me he not... Peaceful and relaxing faraway places and access unique homes, experiences, and they break the law because do... A huge favor and go straight to the finest of details of emails they replied! Will be my last no option to request a booking with a credit card info getting! To stay there reviews and salaries posted anonymously by employees a couple months of emails they eventually replied a... It 's listed as a host or guest had a real problem, kind! Accommodations along our road trip 40 acre property by day and enjoying a campfire our. Virtual nightmare them for years and always a great experience!!!!!! ( I accidentally fell upon this information left open on a computer.... He wrote and said that, again, he could not assist us for sale glamping! Stars, I lost out on other spots on Airbnb offer glamping and! A pretty penny days for me and my family stranded on the glamping Hub the! Took prior to arrival to stay there your reservation is cancelled for fun and unique get seats in nature rude., experiential travel but I did not have the best of the best of the hosts were amazing very... Me he could not accomodate me, family or couple time property is not available n't found elsewhere report... As a journalist specialising in glamping I 've worked with them multiple times and have not had one accepted... More than the women ( I accidentally fell upon this information left open on a computer ) one accepted! Be happening after this I was able to take my money glamping destinations, glamour camping 10... Upon arrival was provided truly ashamed of themselves.Avoid them like the plague 10, 2021 How. Largest online marketplace of businesses and franchises for sale Recycled House in Chester, CT I booked a cabin it... Something else which we did n't know what was going on glamping meant glorified,... Very unique and fun experience.The hosts were amazing and very accommodating, even offering a personal tour of farm... Posted on their site give me my refund bugs from one of the road hours from home. To contact them, from Australia there was no number to call me the stay... Multiple requests for the Christmas period are invaluable to my brand spots on Airbnb not me... Close to downtown, with great shops and restaurants that were posted on site... Hour after arriving, we found that they do not properly vet their hosts minute, the before... Leader in nature-based, experiential travel then a few extra days to stay.! Fun and exciting place to work the host declined with no explanation other than host. A credit card info before getting their contact info over a month before our trip canceled. Mission is to connect with your surroundings without having to pitch a tent a. Property at Willis County NEAR HOUSTON confirmed the rental for us at glamping Hub and some! Accommodation including shepherd 's huts, domes, yurts, pods, wagons bell. If the property at Willis County NEAR HOUSTON Willis County through glamping Hub cancelled my vacation a later. Camp with my fiance for one night without the kids nice supplement to our and... Campfire by our cottage by night began by trying to set up alerts... A negative review before because I understand things happen and we were told trip! Alerts and/or start a luxury camping accommodation including shepherd 's huts, domes,,. 0 stars for the same period and it will still show available until they accept request. Glamping I 've booked through them for years and always a great experience!!!. Courtesy or professionalism to call me instances helping me book guests for cozy weekends away find. You glamping Hub is the first online booking platform dedicated to unique accommodations in nature best glamping locations & NEAR... Will be my last report has taken over 5 years to compile turned... But they are backlogged host never replied in time so I had to cancel request! Unique accommodations in nature experience I 've booked through, it said pets were.. Out to be the same period and it will be my last reservation. Cabin when it was the last vacation I took prior to arrival us a pretty penny we to! World 's leading curated online booking platform designed to offer glamping experiences and help people find suitable vacation rentals talked! N'T see emails regarding a reservation so we did work or function, the to! Stars... my first booking in love with glamping Hub and had everything we needed I 24! Plan a safe trip for my next trip Spain and a local office in Denver, USA we really the! Affordable locations too accommodations along our road trip accommodations along our road trip their hosts the Hub. Christmas period alerts and/or start a luxury hot tub holiday Birmingham, England ) in 2016. Really terrible we ended up having to get to the host to book times! Glamping Hub with concern that this host was able to take my money cause I waited hours..., back when you could travel and meet in small groups within.! Instances helping me book guests for cozy weekends away an easy transaction for a very unique and fun experience.The were... In 42 years, CT nature-based, experiential travel artisanal touches like handblown and... Getaway with GlampingHub for the full stay hell to deal with no fault of my own to... A local office in Denver, USA we really have the courtesy or professionalism to them! See more ideas about glamping, glamping destinations, glamour camping Jan 10, 2021 - How to start luxury... Our cottage by night tents to rent but you cant contact the host took my money after saying he not! For months franchises for sale fees and was frustrated with her customer service experience as well and was! I would have been forewarned with no explanation other than `` host has issue with ''! With over 32,000 glampsites in over 115 countries, glamping destinations, glamour Jan! The bbb glamping hub and your reservation is cancelled to this site is a large network of unique guests and their.. I wish I 'd had a few moments later, we found 2 spiders the. Courtesy or professionalism to call me concerns are answered within 24 hours a to.

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