One of the least trustworthy companies I ever had privilege of working with. If you’re in dealings with them, best of luck to you and please pray for me as well. Elavon Reviews. The company’s marketing strategy, however, still has room for improvement — there are very few disclosures of processing rates, account fees, or contract terms on its website. No accountability for the unfullfilled promise of low rates. By the way, if you don’t answer, the system will wait then hang-up and if you try to call back from the same phone, they retain your number and then offer this recording “Your call cannot be processed from your call area”. Apparently there is no one in their office who can help me and according to the “manager” I talked with there is no one above her that exists to help me. There are always going to be occasional extra fees for things such as chargebacks, for example. The 4 comments is a bug that should be fixed by now. They took their fees and went on their way and built skyscrapers in Toronto. They signed me up for a merchant credit card account, sent me a machine, I said I didn’t want it and was going to use square instead..the bank guy took the machine from me and said “he would handle it.” Now found out 2 years later they have been charging me $59 a month for an account/machine I never used. When I called to find out what that was, the rep said it was a NEW monthly charge to help pay for customer service costs. However, there are also a large number of complaints directed at Elavon itself, mostly from small business owners. Only Ive sent in the forms and they are STILL billing me. No credit card is required to create your account. Elavon’s contract indicates that the contract auto-terminates after 90-180 days of no transactions. The most significant advantage Elavon’s pricing has is that you’ll have a full-service merchant account right off the bat, making it easier to transition to interchange-plus pricing when your business grows enough that flat-rate pricing doesn’t make sense for you anymore. It takes me a couple months to find the time to call them and sit on the phone and hold for over an hour. I haven’t been able to process in a week. If you’ve had a good experience with Elavon, please let us know about it in the Comments section below. Elavon offers other pricing models, but it doesn’t mention anything about them on its website. But here is one of the most conniving automated questions I’ve ever experienced. Responses are not provided or commissioned by the vendor or bank advertiser. Customer Reviews. Don’t allow yourself to be pressured into signing a contract until you’ve had a chance to review it thoroughly. You should be able to unsubscribe from the alerts from within the emails. Basically I feel lied to by pushy salesman who promised me savings in the $100/year and after 2 month of use I was paying more than with the company I came from before. I can only say that Elavon is the worst company to process credit/debit cards transactions. salesperson from us bank won’t return my phone calls, didn’t fully disclose or totally mislead all details regarding fees. They don’t bill you an arm and leg for early termination anyways. Still on hold and off to the next website that provides reviews on this company. Interchange-plus pricing available upon request 3. ARE YOU SERIOUS?! Thank you for reaching out. | Read 61-80 Reviews out of 106 How does one come up with a 3.5 rating with all these poor reviews??? Considering all the good and not-so-good aspects of the company’s services, Elavon earns a score of 3.5 out of 5 stars. Response at all sales reviews and content are supported in part by affiliate partnerships, and has business! 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