Archive for the ‘Support’ Category

AOL email issue

Tuesday, October 28th, 2008

DecaTech Client Announcement It has been reported from several sources that there is an issue with being able to send email to AOL accounts from DecaTech client email accounts. There appears to be no issue with receiving email from AOL, which is normally more problematic, due to their aggresive black-listing policies. We will ...

Server spam attack – RESOLVED

Thursday, March 20th, 2008

One of our web servers was bombarded with spam for 4 days last week, and the server went over quota each day for its outgoing messages as a result of it. The main side-effect is that outgoing email was delayed on Thursday and Friday last week. We got the issue ...